At Chargeboss.com.au, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines the types of information we collect, how we use and protect it, and your rights regarding your data. By using our website and services, you consent to the practices described in this policy.

Information We Collect:

  1. Personal Information: We may collect personal information, such as your name, email address, postal address, and phone number, when you interact with our website, products, and services. This information is necessary for order processing, customer support, and communication purposes.
  2. Payment Information: When making a purchase, we collect payment details such as credit card numbers, billing addresses, and transaction history. Please note that we do not store complete payment card information on our servers. All payment transactions are securely processed by our trusted payment gateway partners.
  3. Usage Data: We may collect non-personal information about your interactions with our website, including IP address, browser type, device type, pages visited, and referring URLs. This data helps us analyze website performance and improve user experience.

How We Use Your Information:

  1. Provide Services: We use your personal information to process orders, deliver products, and provide customer support.
  2. Communicate: We may send you transactional emails, service announcements, and promotional offers. You can opt out of promotional communications at any time.
  3. Improve Services: Your usage data helps us analyze trends, track website performance, and enhance our products and services.
  4. Legal Compliance: We may use your information to comply with legal obligations, respond to requests from law enforcement agencies, or protect our rights and interests.

Data Security:

We take reasonable measures to safeguard your personal information from unauthorized access, alteration, or disclosure. We use industry-standard security protocols and encryption techniques to protect data transmission and storage.

Third-Party Sharing:

We may share your personal information with third-party service providers who assist us in operating our website and delivering services. These providers are contractually obligated to maintain the confidentiality and security of your information.

Cookies and Tracking:

We use cookies and similar tracking technologies to enhance your browsing experience, analyze usage patterns, and personalize content. You can manage your cookie preferences through your browser settings.

Your Rights:

You have the right to access, update, correct, or delete your personal information. You can also object to or restrict certain processing activities. To exercise these rights, please contact us at hello@chargeboss.com.au. We will respond to your requests in accordance with applicable laws.

Changes to Privacy Policy:

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be revised accordingly.

If you have any questions or concerns about our privacy policy, please contact us at hello@chargeboss.com.au.

By using Chargeboss.com.au, you acknowledge that you have read and understood this privacy policy and consent to the collection, use, and sharing of your information as described herein.